FREQUENTLY ASKED QUESTIONS
Getting Started
WHY SHOULD I USE A TRAVEL AGENT TO BOOK A VACATION?
A travel agent takes all of the headache out of planning a trip and handles virtually all aspects of your travel, at absolutely no cost to you
CAN YOU WORK WITHIN A CERTAIN BUDGET?
Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.
WHERE CAN I FIND MY ITINERARY ONCE MY TRIP IS BOOKED?
Your itinerary as booked by Professional Travel a Direct Travel Company is available on our View Trip website with your specific reservation code as the login
DO I NEED TRAVEL INSURANCE?
Travel insurance is available and recommended to protect your travel investment. Many trips, such as tours and cruises, involve non-refundable funds paid months in advance. Travel insurance protects you from losing this investment. Perhaps even more important is the ‘during travel’ coverage and assistance that comes with the top-flight insurance companies we carry.
HOW DO I CANCEL A TRIP
Call us right away. If it’s after normal business hours, please contact the next involved travel supplier (airline, hotel, tour operator, cruise line) to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.
HOW DO I KNOW I CAN TRUST THIS TRAVEL VENDOR?
WINGSZONE TRAVELS & BUSINESS CONSULT a Direct Travel Company is extremely cautious when it comes to choosing our business partners and vendors. This vetting of travel suppliers and support of the ‘good ones’ over the past deacade has given us preferred access to the world’s top trusted suppliers. In turn, they trust us to represent and care for the reputations they have earned over the years and to deliver the same high standard of care to our mutual clients.
As the trusted travel management provider for nearly 300 corporate accounts and thousands of business travelers, we are dedicated to delivering top level service every time. We choose to work only with known, reliable providers in order to maintain a high standard of quality service
HOW CAN I BOOK AN APPIONTMENT
Your dedicated WINGSZONE is your main point of contact. They’ll be there when you need them so feel free to reach out to them directly.